Managed Services - What does it mean?

Simply said, managed services is peace of mind.  We provide 24x7 network monitoring with customized alerting.  Our monitoring processes allow us to be proactive more often and respond faster with more information when we need it.  When you select Infotect Design Solutions as your managed services provider (MSP), we take responsibility for monitoring your servers, network, backups and patch management.  Our quality of service gives you the reassurance that we are your partner to help keep your environment running optimally.

Using one of our contract options, you can consider Infotect Design Solutions your personal IT department.  We will monitor, track and report on your servers and IT assets.  We can provide Microsoft patch management, proactive maintenance and problem resolution at multiple levels.  We don't stop at just alerting you to a problem... we can resolve problems remotely, support you via telephone or provide onsite services.

In your consideration of our offerings, give us a chance to meet with you and discuss your needs.  Managed services is our core business and we welcome the chance to explain how working with Infotect will take your IT support to a new experience!