Tips for Returning to the Office
We hope you are as excited as we are to return to work in the office. We want you to be able to hit the ground running when you return, so we provided some solutions to a few common issues we are anticipating as the masses return to their work offices from their home offices:
Maintain a Safe Distance In The Office
Follow these tips to ensure a safer work environment for your employees
Establish a dedicated location for all mail delivery at your front entrance
Maintain a safe distance between workstations
Avoid in-person meetings
Post best-practice communication around the office for friendly reminders
Cover your cough and sneeze
Avoid contact with your eyes, nose and mouth
Stay home if you or somebody you live with aren’t feeling well
Reconnecting to the Office WiFi
Click the WiFi icon on the bottom right of your screen
Connect to the dedicated network for employees
Enter password and connect
Connecting to the proper printer
Click on the Windows icon and use the search bar to find the control panel
Enter the control panel on your desktop
Under “Hardware and Sound” click “view devices and printers”
Right click the appropriate printer and select “set as default printer”
Adjusting your 3CX messaging
If you changed your business hours in response to COVID-19 make sure to change them back to normal business hours.
make sure your “out of office” message reflects your current circumstances
It is important to make employee safety your number one priority as we return to the office. Click here for CDC guidelines for safely returning to work in the wake of the governmental lock down.
BE AWARE: COVID-19 Scams are Afoot
Cybercriminals are creating malicious campaigns designed around COVID-19. In these elaborate schemes, criminals are taking advantage of panic and the demand for up-to-date information related to the Coronavirus in order to gain access to your sensitive data. They are doing this by sending malicious links in phishing emails. In response to this threat, we created an email template to help you inform your staff on these new phishing campaigns.
Email Template to Employees:
Subject line: COVID-19 Related Scams [IMPORTANT!]
Greetings,
Cybercriminals are taking advantage of the current COVID-19 situation to access your computer using malware. Recent efforts include emails impersonating familiar health organizations, such as the World Health Organization (WHO), and the Center for Disease Control (CDC). Given our current situation of remote work, it is more important than ever to remain vigilant when reading, sending and opening attachments via email.
Here’s what you need to know:
Cybercriminals are sending emails from the World Health Organization’s legitimate email domain. This is known as domain spoofing, a common tool in the arsenal of scammers.
The WHO and the CDC will never ask for donations via email. Some scams involve a request for donations to help combat COVID-19.
You need to be cautious when clicking on any links that come from outside of your organization. In this specific case, the “information” these criminals claim to be providing you, will usually be accessible from the legitimate organization's official website.
Remember: When in doubt, do not click on anything in an email and immediately bring it to the attention of your supervisor or Infotect.
Best,
Your Name Here
Tips & Tools for Remote Working
Securely Work from Home with WatchGuard SSL VPN
Verify your access level by submitting a help desk ticket
Confirm the name/IP of your office workstation
Download the WatchGuard SSL VPN Client to your home PC
From your home PC, start your VPN connection then launch the Remote Desktop Connection program and enter your office workstation. Connect.
Click the button below for further assistance with installing, configuring, and utilizing the WatchGuard SSL VPN Client.
Connect Your Office Extension to Your Cell Phone using 3CX
Submit a help desk ticket to receive your personalized setup email
Download the 3CX app to your smartphone
Using the App, scan the QR code in the welcome email or follow the link to scan the QR code from your personal web-console.
Stay Connected With Your Coworkers Using Teams
Confirm your organization is licensed for Teams (it may already be installed on your computer)
If not already installed, download the Teams app to your PC or mobile device
Sign in using your work email & password
Start a conversation using the “Chat” button on the left navigation menu
