Are you or your business still using devices running the Windows 7 operating system? This popular OS will no longer be supported by Microsoft as of January 14th, 2020. This means it will no longer receive the security updates, software patches or support that you receive with every supported Microsoft OS. While this does not mean that we sill stop monitoring these devices for our customers, we in partnership with Microsoft highly recommend that Windows 7 devices be upgraded to the Windows 10 OS or be transitioned out for newer, supported hardware immediately.

Now you can combine the efficiency of using VoIP phones with the seamless platform synchronicity of your Office 365 applications. With the newest version of 3CX, v16, Office 365 users, contacts and statuses are now synced directly with your 3CX phone system. Read on to see how this integration will improve your platform efficiency!

Disaster planning is critical to the successful operation of any business, any size. Yet, 75% of small businesses have no disaster recovery or business continuity, DR/BC for short, plan in place. Many businesses will only begin to think about business continuity when a disaster is threatening. But by then it could be too late, especially in the Tampa Bay Area, where we could see any where from 3 to 15 major storm systems during average any given hurricane season. According to NOAA, we should expect a likely range of 9 to 15 named storms, of which 4 to 8 could become hurricanes this year. Which means if you haven’t started your DR/BC planning already, you should as soon as possible. This guide will introduce steps to get you started as well as general best practices & things to remember when you’re creating a comprehensive plan for your organization.

Emails are a critical part of every business’s day-to-do productivity. It could be argued however that being able to archive and access archived emails at any point is even more critical to business productivity. If your organization is in the financial, healthcare or government industries, archiving emails properly and securely comes with strict compliance rules that differ from industry to industry. Even if your organization is not a part of these industries, there are many benefits to archiving your emails.

Disk merging in Hyper-V is probably one of the most frustrating features of backup management. When it works properly, you should never know it is happening, assuming you have proactive monitoring policies for disk space and regularly manage your snapshots.  When disk merging in Hyper-V doesn’t work on the other hand, you can be in for some tangible and potentially damaging downtime of your virtual machine. Alerts are handled clumsily at best for virtual machines that cannot reconcile or accumulate a significant number of differencing disk files (commonly known as AVHDX extensions).  A diligent Hyper-V system administrator is one of your only viable options to these shortcomings, but of course this is not necessarily a reality for most organizations.