The Value of a helping hand
How can you reduce business costs and stress with a Managed Services Provider? In this blog let’s talk about how Infotect can be the helping hand you may need alongside your existing IT department with our “co-managed approach”.
Managed Service Providers can decrease the overall IT support costs that most small to medium-sized businesses (SMBs) incur. Infotect can help reduce these costs by as much as 30% to 50%! WOW...I know!!! If you so desire, a managed service provider can most assuredly assume full responsibility for IT operations and operate as a remote IT department. Infotect can also be a valuable asset to an in-house technician or team with the co-managed model.
MSPs can support existing internal IT staff by taking on more routine proactive and reactive daily responsibilities. Many of which can be automated. This allows in-house IT personnel to focus more on the company’s business needs and revenue-generating projects. We love helping our clients grow in this rapidly changing technology world!
Having an MSP as a helping hand can help you in many ways, below are a few examples;
The ability to focus on core business operations.
If your IT staff is bombarded every day with tasks that are simple yet important and need immediate assistance such as, password resets or reconnecting to the printer, this will prevent them from accomplishing their main objectives. You have to be proactive in your technology infrastructure and that’s hard to almost impossible when you are stretched thin.
Having a secure network and 24/7 Monitoring
What happens if something goes wrong after normal business hours? With an MSP assisting your team, you wouldn’t have to get out of bed in the middle of the night to fix a problem. With Infotects 24/7 monitoring we can see if your system is down from a simple power glitch/outage or if someone is trying to gain access to your system and stop them remotely. No more sleepless nights for your IT team.
Having a team of experts at your fingertips
There is a plethora of systems and new products out there, and more hitting the market every day. It’s impossible to be an expert in each and every one of them. Having a helping hand such as an MSP allows you to have access to many individuals, each of which are highly trained experts in these systems with an UpToDate knowledge on the latest products.
The ability to accelerate growth quickly, and efficiently
With an MSP on your side, you can increase or decrease the amount of support you need at any time. Most companies have a busy season and may need to add more support for 3 months. Business needs are always changing, and you may not always have either the time to, or resources to add more staff. Don’t let your technology needs get left behind. Let your technology work for you.
The value of a helping hand may be what your company needs. Infotect Design Solutions has over 20 years’ experience in the MSP and co-managed approach. Our strong in-house expertise along with our established technology partnerships allow Infotect Design Solutions to deliver an array of IT solutions that address outsourcing, managed services, consulting, and cloud framework.
If you would like more information please email us at sales@infotectdesign.com or call us at (813)-630-2400.
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